Customer Testimonials
These folks always do a great job. Promt and thorough and priced fair. We have our F350 ND Edge serviced here.
Excellent service from Ken Garff Ford. Brad has been my service writer for years. My pickup was done 2 days ahead of when it was estimated. Excellent work done and Brad called me to keep me updated on the work being done. My finished bill was $150 less than expected as well. Thanks for everything.
I’m very pleased with my overall experience buying my new truck
Always fast with service and usually gets me right in but recently they request to keep the car either overnight or all day to get anything done. However, they seem to always find the issue and fix it when asked. Oil changes are slick and worth it at Ken Garff.
The most painless vehicle purchase I have ever experienced. Tim P. is the man!
Took my Escape in for a recall. Work was done overnight, requested oil change completed. Good customer service and I got a coupon for a free car wash!
Customer service was excellent. Wait time was under an hour for my oil change. Go see Danny. He rocks!
Great experience purchasing a vehicle at Ken Garff. Sales team and Financing were great to work with. Process was more efficient and faster than any previous vehicle purchase I've made in the past. Highly recommend !!
Jerry in the Parts Department was super professional and full of helpful info! Pricing was high, but it is a major dealer.
My recent experience purchasing a new Ford Explorer at Ken Graff was easy and stress free. Ricky is THE BEST salesperson and made the transaction extremely smooth because of his knowledge and kindness. He listened to my concerns and addressed my questions with the utmost of professionalism and knowledge. I highly recommend Ken Garff St George Ford and Salesman Ricky!
Great service.
I always get great service when coming in to get maintenance done or any other services and I know it will get done right. I highly recommend Karo and Nikki the quick lane service advisors
They were very helpful. This was a Saturday morning and they has the repair staff available to repair the truck. They shop has us the truck back quickly and we miss very little of our vacation
This dealership is the best. Get a hold of Josh or his dad for a new truck. They know what they are doing.
Great place for service
Great dealership--great people--no pressure and very knowledgeable do yourself a favor and visit these folks
Excellent service and communication
Always very helpful and fast
The Ford Team in Mesquite, NV has pride, integrity, and compassion when it comes to their customers, customers needs, and customers vehicles. Just getting basic customer service don't exist these days. The Ford Team in Mesquite provided basic customer service and much, much, much more. Their professionalism had a personal touch to it. I have shared my experienced with my co-workers that is how impressed I was with the service I received.
Forever a FORD family. They take such good care of us. We appreciate Tony to infinity and beyond.
Deon was so helpful and provided a great experience. Mark was very nice and so kind. Julie was so polite as well this location is so perfect and everyone there was so helpful and kind! Thank you again
We had a great experience with Curtis Rider - he was genuine, kind, and down to earth through the whole process and got us into an amazing F150 that we love! We recommend Ford Lincoln and Curtis - thank you!
I was traveling to Hurricane, UT from Kentucky and had an issue with my truck on the way. When I arrived, Nikki got me right in, understanding the urgency of needing the truck back. Even though they were not 100% able to correct my issue due to back ordered parts, they took outstanding care of me and communicated with me on what was going on daily! I hope I can find a service center here at home that treats me as well as Nikki and her team did. I'm very grateful of their service!
Would definitely recommend! Jerry Lucas went out of his way to make sure we were all taken care of. He even stayed later than he was scheduled to make sure we got everything and more done. If you need service done I would recommend going with Jerry!
They do a great job here. Service writers are easy to work with and they do a great job.
We use to hate using this dealership for our service needs. But they hired a new gal there and she had been a god send. She keeps everything running in a very efficient manner. We tell people to go there all the time and now use them every time we need service done.
Had a wonderful experience with Josh and Cody in our Bronco Raptor journey!
Dave at Mesquite Ford did a phenomenal job. Great knowledge and made it easy. Highly recommend
Very professional!
Tony Zockoll is the best! Very honest. Easy to do business with. Won’t go to anyone else ever! 😃
Experienced and helpful staff and great service!
Just a shout out to Mark Henderson and the rest of the crew. My wife and I were treated very well. Mark is easy to work with and very knowledgeable about the inventory.
Great dealership! They are good at fixing warranty problems
The service staff is amazing!
Guys just know how to get it done here
Is there a very helpful to me
I go to ken garage for service all the time. (I have never bought a car from them). They have the advantage care deal for oil changes, and tire rotations. I drop my car off for that in the morning without an appointment, and they get it done same day. They have always provided great service for a good price, so I take 2 Toyota's here instead of the Toyota dealer because I get a better experience every time.
Great service center. Prompt and fast to getting me in and out without having to wait a month like the website scheduler wanted me to. Took care of everything. Best service I've had from a service center.
They have a local singing sensation that works there!!
Awesome Experience! Although, the guy who helped us with my grandma’s car, Danny Bills, told my grandma that in order for them to retrieve the keyless entry door code for her 2018 Ford Escape, he said that it would cost us $100 TO RETRIEVE A SIMPLE KEYLESS ENTRY DOOR CODE!, LIKE REALLY? And he also said at first that we would have to come back in order for them to do it because, it would take a long time!, And then he said that, we could have it done today, and my grandma simply explained to him, why does she have ...
We were on a road trip through Utah (from Wisconsin) and had issues with our rental car. They got us in to inspect the vehicle within 2 days and were a tremendous help! We cannot say enough how thankful we are to them for helping us out—especially the Service Advisor that we worked with, Jerry Lucas. We would definitely come back (if we ever find ourselves in Southern Utah again 🙂 ).
They were fast on getting my paperwork done quickly. They followed through with the commitments they had made promptly when needed. Salesman was friendly and knowledgeable.
Got me I'm quick before the long trip back home
Although they didn't have the part. The parts man ordered it and said it would be here the next day. Can't ask for better than that.
Dave Heath was fair, honest and went the extra mile(s) to make this purchase a breeze. He delivered the vehicle to the airport and we completed the sale off site so I could start the long drive home. I flew from TX to purchase this vehicle and would do it again. Such a great experience. Thanks Dave!
Fantastic dealer! They made the experience simple and I couldn’t be more happy with the service or my vehicle.
I am always impressed by the friendly and helpful service personnel with whom I interact. I especially appreciate the last visit. I had merely scheduled an oil change--at the last minute no less--but when I took in the vehicle I asked if it were possible to perform an additional service (GDI Induction for a 2016 Ecoboost F-150) at the same time. They cheerfully replied it could be done not only at the same visit, but in the same time as the regular oil change. The facilities of Ken Garff Ford/Lincoln in St. George also provide a comfortable, clean environment plied ...
Extremely pleasant experience from start to finish!
I am personally in the customer service industry, and service manager Jason has shown extreme effort and gone above and beyond to make things right with our experience. He alone has kept us as life long Ford customers and I won't hesitate to continue to take our vehicles to Ford service to be taken care of. He even kept cool when I said some cuss words. Sorry and Thank you Jason!
Jason was amazing to deal with could not make a deal but was a great experience over all i fully recommended this dealership.
I can’t tell you enough how much I like Ken Garff’s service department. Karo is one of the best service riders I have ever dealt with. He is straight up, personable and always willing to help us in any way. Good job for having such an outstanding employee.
Thus far, Ken Garff has provided me with the best, most accommodating service when I have had to bring my vehicle in for various maintenance needs! I can’t thank them enough, especially Service Manager, Russ Eardley, for all his help and assistance!!!
After having a bad experience at Stephen Wade across the street, we headed to STG Ford and the sals staff turned our day around! We saved tons of money (literally over $20,000) found the perfect vehicle and received outstanding service! #customerforlife
Jason Horlacher helped me put a custom order in for a 2022 F350. I had a basic idea of what I wanted. Jason looked over my order and recommended a few additional options that made sense. Jason was on top of everything. When I had questions he would look into them and get back to me way faster than expected. When my truck was delivered Jason went over all the bells and whistles with me and got everything set up like a pro. This was probably the easiest transaction I have ever done. If I didn't want to sit and ...
They were very courteous and respectful, and the salesman was very helpful, I feel very good about my car deal and very happy with the jeep, and I was really impressed with the the amount of cars you had on the lot and the building, how beautiful it was, I want to thank everybody for there help.
Extemely impressive....nothing lacking
Jerry in the service department really understands customer service. I usually try to avoid going to dealerships for service but Jerry was straight up front with us and made us feel like our car was in good hands.
Traveling through the area when the service engine light came on in our F350. Huge thank you to Karo Karchyan for going above and beyond to help us diagnose and fix our rig (DEF recall) so we could get back on the road. Service guys even worked around having the pickup camper on our truck. Thank you again for the excellent service!
Purchased my “new to me” 2017 F150 Lariat today and honestly, I had the absolute best sales experience ever. My Father In Law and my Wife’s Grandfather worked for GM for over 30 years so I know a thing or two about car sales. Our sales man, Tim Perry was straight, and up front with pricing. He charged me the listed price and made good on a discount for the Line X bed liner the truck needed (scheduling for next week) as well as floor mats etc. We were in and out within a few hrs following a great test drive. ...
Great staff but inconsistent pricing. I was quoted $417 when I booked the appointment for a standard 100k mile service but was charged $520 when I picked up the car.
Karo in the service department has always been professional and friendly to me. Treated me fair.
I used the pick up service, and they picked up my vehicle from my office and dropped it off later that day. It was great!
Great,friendly and very knowledgeable staff in sales and service.
My experience with the dealership is limited mostly to service. I always go to Brad for advice, and an honest evaluation of my vehicles needs. He is knowledgeable and professional. I always make an in person, or phone appointment. I like to talk to real people who actually work at the dealership.